For insured fleets

Did you get a call or an email from us?
You’re in the right place.

TIS Services works on behalf of your insurance company. Your policy requires your ELDs or cameras to be connected to the TruckerCloud platform — we’re the team that helps you get that done, at no cost to you. We don’t sell devices, we don’t sell insurance, and we’ll never ask you for payment or a credit card.

What we actually do for you

  • Walk you through authorizing your existing ELD or camera provider — Motive, Samsara, One Step GPS, Geotab, whoever you run.
  • Fix the connection when it breaks. Passwords change, accounts get rebuilt, devices get swapped. We catch it and call you.
  • Keep your agent in the loop — every email we send you copies them, so nothing happens behind your back.
  • Help you figure out what to buy if you don’t have a compatible device yet.

Making sure we’re legitimate

Fair question — you should ask it. Everything from us comes from an @tisservices.net address, and your insurance agent is copied on every message. If you’re unsure about a call or email, phone your agent directly, or call us at 732-612-9115 and we’ll confirm who we’re working with on your policy.

Timing

There is a deadline

Your insurance carrier sets the deadline for getting connected, and it varies from carrier to carrier. If you’re not sure what yours is, ask your agent — or call us at 732-612-9115 and we’ll confirm it against your policy.